Personal information provided by customers on the website horeco.vn is only used for the purpose of purchase and sale. It is absolutely confidential based on credibility, trust and corporate responsibility before the law.
Scope of Information Collection
The personal information we collect is basically Name, Address, Phone Number, Email, Tax Code (if any, in case of VAT invoice). This information is intended to identify customers during wholesale exchanges. We also collect information about customers when they contact us through email, phone or other means of communication including social media.
Customers will be solely responsible for the security and storage of all service use activities at their email boxes. In addition, customers are responsible for promptly notifying Horeco.vn website about unauthorized use, abuse, breach of security, keeping contact information for third parties for solutions. Fit.
Scope of Information Use
Horeco.vn uses customer information to:
Provide services to customers
Delivery to the address provided by the customer
Send marketing and promotional emails about goods sold by Horeco.vn
Send new notices about new product models as well as new activities to customers of Horeco.vn website
Contact and deal with customers in special cases
Do not use personal/legal information of customers other than for confirmation and contact purposes related to transactions at Horeco.vn
Provide shipping services when using freight forwarding services
At the request of a judicial authority, including: Procuracy, court, investigation police agency related to certain legal violations of customers.
In the event that the information server is attacked by hackers leading to the loss of customers’ personal/legal data, Horeco.vn will be responsible for notifying the incident to the investigating authorities for timely handling. At the same time, we will also notify customers.
Information Retention Time
User’s personal/legal data will be stored during the cooperation between Horeco.vn and customers. The data is only destroyed when the customer completely terminates the transaction activities with Horeco.vn and there is a request to cancel the retention of contact information from the customer.
♦ In case the user wants to delete all information about the account, please contact us at the address below:
HORECO CONSUMER JOINT STOCK COMPANY
Address: 590-592 Lucasta Villa Area, Lien Phuong Street, Phu Huu Ward, District 9, City. Ho Chi Minh.
♦ In case customers want to check, update and adjust their personal information, please send the information to be corrected to email: firstname.lastname@example.org. We will provide technical support to the user to correct the information upon receiving the request.
Commitment to Confidentiality of Customer Information
Customers’ personal information on the website horeco.vn is committed to absolute confidentiality according to Horeco’s personal information protection policy. The collection and use of information of each customer is done only with the consent of that customer. Unless otherwise provided by law.
Do not use, do not transfer, provide or disclose to 3rd parties about the customer’s personal information without the consent of the customer.
We will provide some information such as: name, address, phone number to the shipping service when using the freight forwarding service.
In the event that the information server is attacked by a hacker leading to the loss of customer personal data, Horeco will be responsible for reporting the case to the investigating authorities for timely handling and we will also notice to customers.
If you believe that we have provided your information to a third party without your consent, you have the right to complain to us at the address above. Our company is obliged to solve problems related to the security of customer information when considering the evidence provided by the user is grounded and responsible before the law.